Wallets
Wallet Product Design for Institutions
Account structures, limits, KYC tiers and lifecycle states to define before building an institutional wallet product.
3 chapters · 10 min read · Updated April 28, 2026
What you'll learn
- Wallet classes and account structures
- KYC tiers mapped to limits
- Lifecycle states and dormancy handling
- Operational tooling requirements
CHAPTER 01
Wallet Classes
Define wallet classes up front so limits, fees and compliance rules can differ without duplicating the account model.
- Consumer, business, agent and operational classes.
- Class-level defaults with per-account overrides.
- Clear rules for upgrades between tiers.
CHAPTER 02
Lifecycle States
Wallets are long-lived. Model every state a wallet can occupy, including the unpleasant ones.
- Active, restricted, frozen, dormant and closed.
- Regulatory holds distinct from operational blocks.
- Balance handling rules for each terminal state.
CHAPTER 03
Operational Tooling
Support and operations teams need first-class tooling, otherwise engineering becomes the escalation path.
- Searchable transaction history with ledger references.
- Controlled adjustment workflows with dual approval.
- Audit trails on every back-office action.