Bill Payments

Connect customers to everyday bill payment services.

Enable bill discovery, validation and payment experiences across supported billers and service providers.

Bill Inquirybiller_2201

Biller

City Utility Board

reference · 8841-2290-04

Customer
N. Al Farsi
Bill amount
412.60
Due date
24 Aug
Partial payment
Supported
receipt rcp_44a1success

Bill Payment Journey

From bill lookup to payment confirmation.

  1. 01Customer
  2. 02Select Biller
  3. 03Enter Account / Reference
  4. 04Bill Inquiry
  5. 05Confirm Amount
  6. 06Payment
  7. 07Receipt / Status

Core Capabilities

Inquiry, payment and reconciliation as one workflow.

  • Biller Directory
  • Bill Inquiry
  • Customer / Account Validation
  • Bill Amount Retrieval
  • Bill Payment
  • Partial Payment (where supported)
  • Payment Confirmation
  • Receipt Generation
  • Status Tracking
  • Reconciliation
  • Refund / Reversal Handling
  • Channel Configuration

Biller Categories

Configurable categories per market.

Categories and billers are configured per deployment. Availability depends on integrated providers in each market.

  • Utilities
  • Electricity
  • Water
  • Gas
  • Telecom
  • Internet
  • TV
  • Education
  • Insurance
  • Government Services

Operations

Payments, channels and settlement in one console.

Bill Paymentsoperations console
  • BillerCity Utility Board
    Customer Reference8841-2290-04
    Amount412.60
    Due Date24 Aug
    Payment Statussuccess
    Transaction IDbtx_5512
    ChannelWallet App
    Settlementsettled
  • BillerMetro Water
    Customer ReferenceMW-99012
    Amount88.20
    Due Date26 Aug
    Payment Statuspending
    Transaction IDbtx_5518
    ChannelAgent
    Settlementpending
  • BillerTelecom Provider B
    Customer ReferenceTP-441209
    Amount220.00
    Due Date01 Sep
    Payment Statussuccess
    Transaction IDbtx_5524
    ChannelAPI
    Settlementsettled
  • BillerInsurance Co. C
    Customer ReferenceIC-77213
    Amount1,240.00
    Due Date05 Sep
    Payment Statusfailed
    Transaction IDbtx_5530
    ChannelWallet App
    Settlementreversed

Use Cases

Bill payments across every channel.

  • Digital Wallets
  • Mobile Money
  • Banks
  • Fintech Apps
  • Agent Networks
  • Retailers
  • Super Apps
  • Government Portals

Put everyday bill payments inside your financial product.

Biller discovery, validation, payment and reconciliation through configurable APIs.